Our Field Call and Collection Services Australia's premier Mercantile Agency for over 30 years!

Field Calls and Collections

Prompt, professional, courteous but firm field calls for collection of arrears, intention toward debt, ability to pay and other enquiries as directed.

Our agent will call to the address provided and interview the subject directly. Detailed notes will be taken regarding the persons ability to pay, their future intentions, any repayment proposals, their apparent ability to pay, current financial and employment status. Contact details will be updated as required. Demand for payment or a suitable repayment proposal will be made as required/directed. General inspection and observations will be made of any encumbered chattles. Objective observations of the subjects overall likelihood to maintain repayments will be provided if required.

If the person subject to the field call has moved from the adress provided, we will make all available enquiries local enquiries within the confines of the Privacy Act in order to establish any forwarding details. Failing any forwarding address, a detailed report will be provided or the matter referred to our skip-tracing department, as required.

Please be assured that EVERY field call we undertake will be conducted in the most professional manner, will be diligent, thorough and will conform to all relevant legislative requiremens and guidelines. 

To discuss our competitive rates or should you require further information regarding our services, please contact John Maroun on 0418 230 547 or via email: operations@repossessions.com.au